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💬 Customer Support Bot frontier
As of October 25, 2026, the highest Customer Support Bot score on this frontier is Gemini 4 Argon at 100.0, with an estimated monthly cost of $367.50.
A high-volume B2C chatbot. We weight Arena (human preference) and IFEval (does it follow your formatting instructions?) heavily, and lean on cost because volume is enormous. Reliability axes (format-adherence, safety-handling) are weighted modestly because a chatbot that answers off-format or false-refuses on benign requests is unusable regardless of how smart it is.
The y axis is this scenario's weighted score; the x axis starts at estimated monthly cost for 5,000 requests a day. Switch axes to compare against speed, latency or context. See the full ranking.
On the frontier
| Model | Score | Est. $/month |
|---|---|---|
| Gemini 4 ArgonGoogle | 100.0 | $368 |
| Gemini 3.8 FlashGoogle | 95.6 | $138 |
| MiMo-V2.6-ProXiaomi (MiMo) | 90.5 | $111 |
| DeepSeek V4 Pro 0423DeepSeek | 88.1 | $53 |
| GLM 5.3 FlashZhipu AI (GLM) | 85.3 | $46 |
| DeepSeek V4.1 FlashDeepSeek | 83.1 | $41 |
| MiMo-V2.6-FlashXiaomi (MiMo) | 79.7 | $36 |
| GPT-6 LunaOpenAI | 78.3 | $18 |
| Gemini 2.5 Flash LiteGoogle | 57.0 | $17 |
| Gemma 3 12BGoogle | 47.3 | $15 |
| GPT-5 nanoOpenAI | 43.5 | $12 |
| Gemma 3 4BGoogle | 35.4 | $9 |
| gpt-oss-20bOpenAI | 34.5 | $7 |